FAQ

Please check out the questions and answers below. You can also reach out to our customer service team here.

How do I make an order?

Just click on the product or collection of your choice, click the 'ADD TO CART' button to add it to your cart and this will show up in the right hand corner of the website.

Click 'checkout' to start the process of payment selection.

You can now leave special instructions or change the quantity you need.

Next click 'CHECKOUT' to be taken to the payment page.

Choose a Shipping option and enter any discount codes or gift cards you may have.

Finally Choose a Payment Option from Credit Card, Visa, Mastercard, American Express, Paypal, Unionpay, Apple Pay, Google Pay and Shopify Shop Pay then push "Complete Order." You will be notified via email with an attached pdf receipt.

How do I pay for my order? Is it safe to use my credit card?

When you checkout you are directed to Shopify secure payment gateway where you can enter your credit card or payment details safely.

What payment options do you offer?

 On checkout you can either opt to pay by Credit Card: Visa, Mastercard or American Express. You can also choose from Unionpay, Shopify Shop Pay, Apple Pay & Google Pay.

Do you offer shipping?

No sorry, we only offer pick from either one of our two store locations.

Big Top of Scarsdale: 1465 Weaver Street, Scarsdale, NY, 10583.

Ph: (914) 723 1244

Hastings Stationery: 536 Warburton Ave, Hastings-On-Hudson, NY, 10706.

Ph: (914) 478 2201

What if my order is wrong, faulty, lost or damaged?

We will always do our best to make sure our customers are happy.

Please Contact Us.

What should I do if my question isn't answered here?

Please Contact Us, we'd be happy to help you out.